Order Confirmation

When your order is placed on the web site, you will see a “Thank You” When your order is placed on the web site, you will see a “Thank You” page, which will have an online order confirmation number on it. This is confirmation that your order has successfully been placed. Your order is then sent over a secure connection to The Art of orchids. If placed between 8:00 am and 3:00 pm PST it will then be processed within the hour. If placed after 3:00 pm PST your order will be processed the following day. You will receive an email confirmation once your order has been downloaded and received at Art of orchids. If there are any problems with your order, one of our customer service associates will contact you by phone or email.  which will have an online order confirmation number on it. This is confirmation that your order has

Order Status

been placed. Your order is then sent over a secure connection to The f you have any questions about an existing order, previous order or would like to change an order please call us 213.284.1234. Vase. If placed between 8:00 am and 3:00 pm PST it will then be processed within the hour. If placed after 3:00 pm PST your order will be processed the

Delivery Time Requests

day. You will receive an email confirmation once your order has been We will arrange to accommodate a delivery time as per your request, however we CANNOT GUARANTEE an exact time of delivery, due to unforeseen circumstances such as weather, traffic and rush hour deliveries. Holiday, rush orders, and deliveries during peak business traffic may encounter some delays, please allow some flexibility or extra advanced time to ensure delivery on schedule. and received at Empty Vase Florist. If there are any problems with your order, one of our

Changes and Cancellation

If there is a change or you wish to cancel your order, you need to contact us as soon as possible. We will be happy to accommodate request when possible. 24 hour notice is required for a cancellation of an order. associates will contact you by phone or email.

Online Secure Ordering

We never send personal information over the network in a way that is readable to anyone but us. The Art of Orchids does not rent or sell information we receive from web orders or e-mail registrations to third parties.

The Information We Collect About You

When you place an order, we require you to provide us with personal contact and billing information, including your address and telephone number. ArtofOrchids.com uses this information to give you a customized experience and to process the orders that you place with us. We use information we collect from you to process your orders, to provide an enhanced and more personalized shopping experience and to inform you and your gift recipients of offers and discounts from ArtofOrchids.com. Under no circumstances do we share or sell this information to outside parties.
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